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Service Quality Management in Hospitality, Tourism, and Leisure Service Quality Management in Hospitality, Tourism, and Leisure by Kaye Sung Chon,Jay Kandampully,Connie Mok

Service Quality Management in Hospitality, Tourism, and Leisure

by Kaye Sung Chon,Jay Kandampully,Connie Mok


ISBN 13: 9780789007261

Format: Hardcover (366 pages)
Publisher: Routledge
Published: 05 Jan 2001

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